Microsoft services were inaccessible for many users early Thursday, with reports indicating widespread issues affecting several of the company’s platforms, according to Downdetector.
The outages impacted multiple Microsoft products, including Xbox, Microsoft 365 (which includes various business tools), Microsoft Teams, Outlook, and Azure, its cloud-computing service.
Reports of problems began to rise sharply just before 8 a.m. Eastern Time.
By 9 a.m., over 24,000 outages were reported for Microsoft 365 alone, according to Downdetector, which tracks issues based on an unusually high volume of user complaints compared to normal activity.
“Downdetector users are reporting possible issues with Microsoft services when connecting through AT&T Fiber in the US East region,” read a banner on the website functionality tracker’s page.
Users also took to social media to report the disruptions. One user posted on X (formerly Twitter), stating that the “outage appears to be wreaking havoc this morning.”
Microsoft initially posted a statement on X, saying it was “investigating an issue where users may be unable to access multiple Microsoft 365 services.” Later, the company confirmed that services had been restored.
“A third-party Internet Service Provider incident that impacted a subset of their customers’ ability to access our services is now fully resolved,” a Microsoft spokesperson told CBS MoneyWatch.
